We want you to love your purchase. If you're not satisfied, we're here to help.
We offer a 7-day return period from the date of delivery. Items must be returned in their original condition with all packaging, accessories, and documentation.
Email us at secondlook2727@gmail.com or call +91 8369536759 within 7 days of delivery.
Our team will review your request and provide a Return Authorization Number (RAN).
Carefully package the item with all original materials and ship to our returns address.
Once we receive and inspect the item, your refund will be processed within 5-7 business days.
Due to the unique nature of pre-loved luxury items, we do not offer direct exchanges. If you'd like a different item, please return your original purchase for a refund and place a new order.